The Challenge

GB Solutions is one of Gloucestershire’s leading recruiters, with specialist recruiters in each of its six divisions. They had been stuck with an overpriced, restrictive supplier contract, until Covid-19 presented them with the opportunity to overhaul their business operations and break ties. The challenge for SCG as their new supplier was simple: to rapidly and effectively provide a solution to remote working, to step in to fill the void of the previous supplier, and to save the organisation money.

SCG has proved themselves to be an effective partner for our business both financially and responsively. They were able to work with us to understand our business, recommend a system that works with where our business is now, and importantly will still be fit-for-purpose with where we want to be in the future. We’ve been able to rise to the challenges presented by Covid and use technology to become more suitably available to our clients and candidates. We’ve even been able to brave going office-free. As well as exemplary service, the best bit is that SCG has significantly reduced our telecoms overhead at a time when the bottom-line counts.

Sue Waters, Co-Director, GB Solutions

The SCG Solution

At SCG, we believe in supporting businesses to work as flexibly and effectively as possible, and to create solutions which work for where the business is now, and can scale to meet where it needs to be in the future. This attitude let us swiftly and effectively support businesses during the shift to remote working, and helped us to provide an almost instantaneous, cost-effective and flexible set-up for GB Solutions.

We were able to supply mobile handsets for each of the consultants, and provide a mobile ‘WiFi in a box service’ to support overseas work. This set-up enabled GB Solutions to start working remotely and from home straight away, but has ultimately supported them to make a decision to ditch their office entirely and focus on a roving business model which allows consultants to be more available to clients and candidates. Future steps will be to introduce our hosted phone system PIPPA, which comes with plug-and-go handsets that can move location instantly, as well as a softphone option that can be used via desktop or laptop by consultants. This is a decision that would never have been made by GB Solutions pre-Covid, but is one that has really supported them to take the next step on their journey.

Overall, the new system has supported GB Solutions to be more flexible, and has saved them a whopping 88% for their telecommunications compared to their previous supplier, dropping from £1,000 per month to just under £120 per month for the same services. The services are also more future-proof and able to flex with the company and will help them to be whatever they need to be, without significant additional charges or set-up time.