Spotlight on Melanie Davidson
Melanie is one of the lovely people liaising with our customers, providing excellent service for new and upgrading customers alike. She says “Building relationships and keeping our customers updated on current products and services is my bread and butter. It is so rewarding to see a happy and valued customer, with all their business needs […]
Cybersecurity roundup March 2024
In March 2024, there were 3,478 publicly disclosed security incidents with 299,368,075 records known to be breached. March saw fewer records breached but a huge increase (388% rise) in total incidents.
Spotlight on Archie Pinnell
Archie Pinnell is a recent addition to the Service Assurance Technician team and is already getting stuck into solving customer problems! “My proudest moment at SCG South West would have to be when I completed and closed my first ticket on my own. I had been shadowing the team for a few days gaining an […]
Cybersecurity roundup February 2024
February 2024 had 712 cyber breaches accounting for more than 719 million records being compromised.
This compares to a whopping 4,645 cyber incidents in January 2024, with more than 29 billion records breached.
Here’s the other top stories you need to read:
Spotlight on Luke Withey
Luke is one of our wonderful Service Assurance Technicians, and he works on the majority of our products without any outside help thanks to his wide and varied skill set. This means that he is able to resolve issues for our customers as quickly as possible. “The job is so varied and every day is […]
Cybersecurity roundup January 2024
January 2024 had a whopping 4,645 cyber incidents, accounting for more than 29 billion records. This compares to 277.6 million records breached in January 2023.
Here’s the other top stories you need to read:
Cybersecurity roundup December 2023
December 2023 had 1,351 cyber incidents, accounting for more than 2.2 billion records. This makes December the worst month in 2023. Here’s the other top stories you need to read: 2023 – the year of the cyber attack Is it time to ask why 2023 has been a UK cyberattack ‘annus horribilis’? New security report […]
Cybersecurity roundup November 2023
November 2023 had 470 cyber incidents, accounting for more than 519 million records. This compares to 867 million in October, 3.8 billion in September, 79 million in August, 146 million in July, 14 million in June, 98 million in May, 4.3 million in April, 42 million in March and 29.5 million in February, but it […]
Spotlight on Terri Jackson
Although Terri is not directly in a customer focused role, she notes that every one of our team work toward giving our customers the best service possible. “All of our internal processes work to keep our teams efficient and I am one of the cogs in the wheel supporting our senior management team to ensure […]