Blogs

Louise Taylor is our new Head of Customer Experience at SCG SW and brings a wealth of experience with her into the role. Responsible for keeping customers happy and at the forefront of every interaction, her cheery smile brightens up the office. Customer experience may be her priority but what does Louise love most about […]

From Travel for London (TfL) being targeted by a cyber attack to Blackpool Trust Schools data being held for ransom, September 2024 marked a diverse range of cyber attacks and data breaches.

Here’s the other top stories you need to read:

Ever used your phone abroad and been faced with an unexpected bill? This should no longer happen as from 1 October 2024, Ofcom is introducing new protections for mobile phone users New protections for mobile phone users Ofcom is mandating that service providers must notify customers when they start roaming. At the same time, mobile […]

From cyber attacks during the Olympics to healthcare providers being targeted, August 2024 marked a diverse range of cyber attacks and data breaches.

Here’s the other top stories you need to read…

Katie Lancaster is our new Financial Controller, who is responsible for analysing the business revenue, cost and trends. Katie smiles when you ask what she most enjoys about her job: “I love problem solving and analysis, so this role is perfect for me. Her proudest moment at SCG is easy to pick out too: “Completing […]

July 2024 saw a wave of sophisticated cyber attacks, from ransomware to data breaches. It also saw the Crowdstrike outage which affected 8.5 million systems. It has been called the largest outage in the history of information technology.

Here’s the other top stories you need to read:

June 2024 saw a wave of sophisticated cyber attacks, from ransomware to data breaches. This highlights a stark reality for businesses: every organisation faces a massive cyber threat.

May 2024 saw a number of high-profile breaches and cyber incidents, most notably the Ticketmaster breach affecting 560 million users.

Amir Mahmood is a Service Assurance Technician, part of the team responsible for troubleshooting customer problems and providing exceptional customer service.He says “Working at SCG South West I find the environment very positive and the team are fantastic to work alongside. The job never gets boring as the issue is never the same!I’ve always been […]