Making the move to digital: the PTSN and ISDN switch off

The PTSN and ISDN switch off is happening across the UK, but what does that mean for you and your business? PSTN and ISDN run on wholesale line rental, an old, often unreliable network. Wholesale line rental will be closed down by Openreach in January 2027 with customers already unable to buy any new PTSN […]

A wonderful day with our customers

We were thrilled to welcome a lovely bunch of our customers to the BT Assembly building in Bristol on Wednesday 4 October to hear all about SCG, our partners, and the technology available to support your business, team, and productivity. We had some brilliant guest speakers from EE, BT Group, and members of our own […]

Cybersecurity Round Up September 2022

With less than half the breached records of August, September can be considered a “quiet” month in comparison, with “just” 35.5million records breached across 88 incidents, in comparison to 97million in August. Here’s the top stories from the month… Australian Telecommunications giant suffers 10million record breach On the last day of September, it was revealed […]

BT and Openreach Industrial Action

We have had a number of customers get in touch with us regarding the strike action in the BT and Openreach workforces. The strikes are set to take place on Friday 29 July and Monday 1 August, and clients are querying what this means for them. According to BT and Openreach responses, if industrial action […]

‘Pingdemic’ protection: your emergency IT survival kit

In the latest wave of challenges causing businesses to pivot, we have the ‘pingdemic’, with individuals being asked to self-isolate after contact with a positive COVID-19 case. True, the government is proposing a major overhaul to these rules on 16 August 2021, but the question is whether you will be changing your workplace rules too? […]

Are you ready for the telephone apocalypse?

Alright, so we might be being a tiny but overdramatic, but our message is sincere. Did you know that at the old-fashioned and outdated copper cabling system known as ISDN is being phased out, with a gradual obsoletion plan in place and a big 2025 switch off? Thought not! Despite plenty of coverage in the news, […]

What does your future office look like?

As we finally receive news of the four-stage exit from lockdown, attentions in the workplace naturally turn to the ‘future’ of work. Will employees be desperate for a return to the office and the much-missed human collaboration, or have they had a taste of the ‘good life’ and hope to continue working the majority of […]

What is a softphone application?

This is one of the most commonly asked questions about our PIPPA hosted phone system.

Have you considered your approach to remote call answering?

Have you considered how you are effectively managing your team to be answering calls and maintaining ‘business as usual’?